Customer Care
Here you’ll find answers to your questions and support whenever you need it, usually within 24 hours.
How fast do you ship?
We ship all orders within 10 business days via standard delivery. Get excited—it will be on its way soon!
Do you take returns?
Yes—we accept returns within 30 days of receipt. Items must be undamaged and in original packaging.
Is there a subscription?
Currently, we don’t offer subscriptions but stay tuned! We’re always exploring new ways to enhance customer experience.
Can I visit the studio?
As much as we’d love to meet you, we operate online only. Reach out via our contact form if you have questions!
What if my item arrives damaged?
If that happens (we hope not!), please reach out immediately through our contact page, and we’ll assist you promptly.
Didn’t see your question?
We answer every message in person, usually within a working day.
- MessageSend a message →
- Phone+1 (830) 265-1160
- Studio7408 Providence Ave
